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Flybe called in insolvency: what you need to know?

Flybe called in insolvency: what you need to know?

On March 5, 2020 Flybe Airlines have declared the end of operations due to a poor financial situation. Thus, all Flybe flights scheduled aft

How can I change the ticket with 50 euro bonus in Lufthansa Group?

How can I change the ticket with 50 euro bonus in Lufthansa Group?

Do you have a ticket for the Lufthansa Group flight? Your flight has been cancelled because of the COVID-19 pandemic, you can’t get on the p

Important information regarding your travel (COVID-19)

Important information regarding your travel (COVID-19)

Dear Customers, Because of the many questions we receive, we would like to inform you that our consultants handle the requests on a regul

Meals served on planes

Meals served on planes

When you fly with a budget airline, meals and drinks are not included in the price. During the flight you can purchase food and beverages fr

Online check-in: What is it?

Online check-in: What is it?

Online check-in is check-in made via the Internet. An alternative option is a check-in at the airport. Attention! In the case of purch

Passenger rights and responsibilities

Passenger rights and responsibilities

Passenger rights and responsibilities within the European Union’s borders are regulated by Regulation (EC) No 261/2004 of the European Parli

Restrictions for travellers in connection with COVID-19 pandemic

Restrictions for travellers in connection with COVID-19 pandemic

We know that the circumstances related to the coronavirus pandemic result in uncertainty. Regardless of whether you plan to travel soon or t

Special assistance at the airport: what is it and how to order it?

Special assistance at the airport: what is it and how to order it?

Travel by plane is the fastest and the safest way of travelling that is used by more and more people. Carriers have many cheap flights to di

What is the airport counter check-in?

What is the airport counter check-in?

Airport counter check-in is the process during which the passenger, upon arrival at the airport, hands over any baggage that they don’t want